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    Frequently Asked Questions

    Questions Before You Arrive?

    What is the capacity of the vessels?

    Our vessel capacity at Emm-Cat Norris Point is 99. Our capacity at Western Brook Pond is 99.

    Do I have to make reservations?

    Yes, it is recommended that you make reservations as tours are not guaranteed otherwise.

    Are there life vests on the boats?


    Are there meals included with the tour?

    There are no meals included in the tours. However, at Western Brook Pond dockside there is a canteen. At Norris Point dockside there is the Cat Stop Pub. Both places serve sandwiches, soup, chili, hot dogs, coffee tea, soft drinks, etc.

    Are there bathrooms on the boats?


    Is there a cabin on the boats?


    How long are the boat tours?

    The Bonne Bay Tour is about two hours. The Bonne Bay Evening Cruise is about 2 hours. The Western Brook Pond is about two hours. The Bonne Bay Discovery Tour is about one hour on the vessel and one hour in the Marine Station.

    Is there cellular service on the boat?

    Yes, there is cellular service at Bonne Bay. There is no cellular service at Western Brook Pond because of the remoteness of the area.

    What happens if it rains?

    The Tour continues but may be cancelled because of poor visibility and high winds.

    How and when do I pay for my tickets?

    Website: • Email: • Bonne Bay: The Cat Stop Pub

    Where do I purchase park passes?

    Multi-day Park passes can be purchased at the Parks’ Canada building, Route 430 at the entrance to Gros Morne National Park and the Visitor Center in Rocky Harbour. Single day passes can be purchased from the Dock in Western Brook and the ticket office, 105 Pond road, Rocky Harbour.

    Do you offer special event cruises?

    We do! Please contact us for more information! Our Event Planner will answer all of your questions and create your special tour.

    How early should I arrive for my cruise?

    We recommend arriving 30-45 minutes before departure.

    What payment options do you have on the boat?

    We accept Visa, MasterCard, Debit and Cash. As a precaution, please bring cash to Western Brook Pond in case of internet complications.

    Are pets allowed on the cruises?

    For health and safety reasons, pets are NOT allowed.

    Is there a cost for parking?

    NO, parking is free at Norris Point. Parking lot is located nearby our ticket office. Parking is also free at the Western Brook Pond location. (Note that the parking lot here is 3 km from the Pond.)

    Are Seniors rates available?